SHIPMENT & RETURNS

LET'S KEEP IT SIMPLE!

SHIPMENT

EXCELLENT SERVICE!

To ensure prompt delivery of your order(s), we utilize PostNL for our shipments. With their reliable track & trace system, you can easily follow your package(s) from door to door, providing convenience for both you and us.

FLEXIBLE DELIVERY SERVICE!

Order today, delivered tomorrow if the product is in stock. If not in stock, the delivery time is 2-3 working days. Deliveries are made from Monday to Saturday as the standard schedule. Orders placed on Sunday will be processed on Monday and delivered on Tuesday.

FREE SHIPPING ON ORDERS ABOVE €50.00!

Orders totaling €50.00 or more qualify for free shipping! For orders below €50.00, a shipping fee of €7.95 per order applies.

RETURNS

You have the right to cancel your order within 14 days after receipt without giving any reason. After cancellation, you have an additional 14 days to return the product. You will then be credited with the full order amount, including shipping costs. Only the costs for the return from your home to the online store are at your own expense. These costs are approximately 7.25 per package; please consult the website of your carrier for the exact rates.

If you exercise your right of withdrawal, the product with all delivered accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. If the product is damaged or the packaging is more damaged than is necessary to sell the product, we may pass on this depreciation of the product to you. Therefore, handle the product with care and make sure it is well packaged when returning.

To exercise this right, you can contact us via info@airogroup.com. We will then refund the due order amount within 14 days after registering your return, provided that the product has already been received back in good order.