Privacy Policy

August 18, 2019, privacy-sensitive data or personal data is processed via our website (s). Airogroup B.V. therefore adheres to privacy legislation. This means that your data is kept safe and careful by Airogroup B.V. will be processed.


Order processing

When you place an order with us, we use your personal data to be able to handle it carefully. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your payment details, name and address details, email address, telephone number and billing address. We have a legitimate interest in this. The personal data described above will be kept for as long as necessary to process your orders. We then store data for a maximum of one year for the further statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the seven-year tax retention obligation for payment data).


Access portal

Our portal gives you access to a management environment where you can set up, specify and change things for the website (s) yourself. We keep track of what you have done and when, so that there is evidence of this. For this we use your order history, name and address details, payment details, billing address, telephone number and e-mail address. We have a legitimate interest in this. We keep this information until the end of the service to you.


Your account

Certain parts of our website (s) require you to register first. You must then provide information about yourself and choose a username. We generate an account with which you can then log in with this username and a password of your choice. For this we use your name and address details, telephone number, e-mail address, IP address, billing address and payment details. We have a legitimate interest in this. We keep this information until you close the account. We keep this information so that you do not have to enter it again and again and so that we can easily approach you if necessary. You can adjust this information via your account whenever you wish.


Advertisement

We would like to send you advertisements about offers and new products and / or services. We do this: * by e-mail * by phone * via social media. You can object to this advertisement at any time. You can indicate this when you receive a call. You can also report this via your account. You can also report this via the portal or send it by email to our customer service (info@airogroup.com).


Location data

Sometimes it is necessary for our website (s) to find out where you are. We will then separately ask for your permission and we will only receive this information after your consent. For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google Maps, Apple, etc.) do with it. Therefore always read relevant privacy statements. Provision to other companies or institutions with the exception of the partners mentioned above, we do not give your personal data to other companies or institutions under any circumstances, except when Airogroup B.V. that would be required by law (for example, if the police requires it when a crime is suspected).


Cookies

Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in all the time. But we can also see that you visit us again. When you visit our webshop (s) for the first time, we will display a message explaining our cookies. We will ask you for your agreement to use these cookies. You can disable the placing of cookies via your browser, but some things of our webshop will no longer function properly. We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them out. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: they can change regularly).


Google Analytics

We use Google Analytics to keep track of how visitors use our website (s). We have entered into a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained analytical information for other Google services. We let Google anonymize the IP addresses.


Security

Security of personal data is very important to us. To protect your privacy, we take the following measures; * Access to personal data is protected with a username and password * We use secure connections * We take security measures to limit misuse and unauthorized access to personal data


Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.


View and change your data

For questions about our privacy policy or questions regarding access and changes to (or removal of) your personal data, you can contact us at any time via the contact details below. You can also send us a request to view, change or delete this data. You can also request to request a data export for data that we use with your permission, or indicate that you want us to restrict the processing of personal data. In order to prevent abuse, we can ask you to adequately identify yourself. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find it in the settings of your browser. If the data is not correct, you can request us to change the data or have it removed.


Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.


Contact details

Company Name: Airogroup B.V.
Business and visiting address: Industriestraat 7, 9502 EJ, Stadskanaal, The Netherlands (by appointment only)
E-mail address: info@airogroup.com : available on working days from 09:00 to 18:00
Chamber of Commerce number: 73692026
VAT number: NL859630213B01